We understand that making purchases online involves a great
deal of trust on your part; we take this trust very seriously,
and make it our highest priority to ensure the security and
confidentiality of the personally identifiable information ("PII")
you provide us. (PII includes information that can be linked
to a specific individual, such as name, address, phone number,
or e-mail address.)
As a visitor to our Web site, www.vayatour.com ("Vayatour.com®"),
you have the right to understand our information privacy practices
prior to providing Expedia.com with any of your PII
Vayatour.com collects personally identifiable information ("PII")
about you that you specifically and voluntarily provide. PII
includes information that can identify you as a specific individual,
such as your name, phone number, or e-mail address. Although
you are required to register as a member of Vayatour.com in
order to use selected travel planning tools, and some PII is
needed in order to process and fulfill travel requests, many
areas of Vayatour.com can be accessed without providing any
PII.
Registration process
We collect your Member ID, password, and e-mail address when
you register to become a member of our Web site. Besides that
we also ask for your password information about something personal.
Your phone number and e-mail address is use for a communication
between vayatour.com and you, like confirmation on every transaction
you make on this site.
Sometime we also send you some information about special over,
information and special product by your e-mail.
If you prefer not to receive this kind of e-mail, just choose
the option not to receive monthly newsletter.
Reservation process
Information collected when you complete your traveler profile
as appears on your passport, your ID card ect, is used to confirm
and process your travel reservation. In addition, information
collected from you when you purchase travel likes local contact
number, nationality, your frequent flyer number (if you have
one) and etc.
All these information is use for your transaction on flight
ticket, hotel and tour.
Payment and delivery process
Vayatour.com collects the billing address of the credit card
that is used to purchase travel. We will also collect credit
card information, including card number, card type, cardholder
name, and expiration date, in order to bill you for travel purchased
through Vayatour.com. We also need your local address if you
wish for the ticket, document and other product to be deliver.
Contacting Vayatour.com
Vayatour.com collects PII such as your full name, Member ID,
e-mail address, and/or contact number whenever you submit a
question or suggestion, or request assistance.
Our partner
Vayatour.com has partnered with reputable third parties to offer
our members and site visitors a variety of products and services.
All travel services throughout Vayatour.com that are provided
by a third-party partner are described as such.
Although we only work with reputable third parties, our business
partners may have different privacy policies and practices than
Vayatour.com. We encourage you to review our business partners'
privacy policies to further understand their procedures for
collecting, using, and disclosing your information.
Cookie
When you visit Vayatour.com we collect information about your
computer and assign you a "cookie" (a small, unique
identifier text file). You do not provide this information-it
is collected automatically as a means of supporting your visit
to our site. This cookie does not contain any PII. You can always
choose to not receive a cookie file by enabling your Web browser
to refuse cookies or prompt you before accepting a cookie. Be
advised that, by refusing to accept a cookie, you will not be
able to access many travel services and planning tools offered
by Vayatour.com.
When you access the Products transaction or Member areas of
Vayatour.com Web site, reserve or purchase travel product, or
use selected travel planning tools, Vayatour requires you to
sign in as a member, using your Member ID and password. Once
you sign in as a Vayatour.com member, we record the Member ID
and the name on the member account in the cookie file on your
computer.
Your Member ID, password, and the name on your member account
is stored in the cookie file as encrypted data, so no one can
view the information it contains by obtaining unauthorized access
to your computer. Permanent cookie files remain on your computer's
hard drive until you close the window browser.
Register you as a member of Vayatour.com
When you sign up as a new Vayatour.com member, we use you data
information for your Vayatour membership. You will receive a
"Welcome" e-mail. This e-mail contains your User ID
and Password for planning and purchasing your travel needs in
Vayatour.com website
Remember, your User ID and Password is for your personal use
only. Do not share it or give it to anyone.
Plan purchase ticket, hotel room or tour
package
Information collected when you plan and purchase ticket, hotel
reservation or tour package is used to confirm and process your
travel reservation/purchase. In addition, information collected
from you when you purchase travel is used to bill your credit
card and deliver your travel itinerary and completing your transaction.
Notify you when there are changes on your
travel reservation
In the event your travel plans are disrupted because of mechanical,
weather, or carrier business conditions, Vayatour.com may send
you an e-mail notification or even call to your contact number
to inform you of these conditions and help you make alternative
travel arrangements.
We may also use your e-mail address or telephone number to contact
you about changes to your purchased travel itinerary.
Notify you when there is some special promotion
or product discount
As a registered Vayatour.com member, you may receive e-mails
from us about special promotions, surveys, contests, sweepstakes,
flight specials, trip information, or other travel opportunities
on Vayatour.com and its marketing partners.
You may also receive postal mail notifications from us about
special promotions, surveys, contests, sweepstakes, flight
specials, trip information, or other travel opportunities
on Vayatour.com and its marketing partners. E-mail or postal
marketing notifications containing offers for our marketing
partners will be sent by Vayatour.com on our partners' behalf.
Respond to your questions or suggestions
We will use your e-mail address or telephone number to respond
when you submit a question or suggestion, or request assistance
with viewing your itinerary, logging on to Vayatour.com, or
accessing your account.
Who we share your information
with
Vayatour.com has partnered with reputable third parties to offer
our members and site visitors a variety of products and services.
All travel services throughout Vayatour.com that are provided
by a third-party partner are described as such.
Although we only work with reputable third parties, our business
partners may have different privacy policies and practices than
Vayatour.com. We encourage you to review our business partners'
privacy policies to further understand their procedures for
collecting, using, and disclosing your information.
How you can control
the use of your information
We believe that members and site visitors should have control
over the collection and use of their PII in Vayatour.com. You
have access to your information in the following areas of Vayatour.com
:
Changing membership profile
By changing your membership profile, you can show and changing
your personal information when login as a member of Vayatour.com.
The e-mail settings option lets you change your e-mail address
and subscribe or unsubscribe to special e-mail promotional notification
services. You can also change your password and the password
information question.
But you cannot change your User ID, because your User ID
is your identification while accessing Vayatour.com
To change your profiles just go to Change Profile link on
Membership Menu.
Changing password
For your convenience and for the security issue on Vayatour.com,
we suggested that you change your password regularly. You
can change your password by entering the Change Password page
on Membership Menu.
Changing reservation
You can change your travel transaction/reservation that still
on process (price unconfirm). You can also change your selection
on your reservation that has been done for reorder.
You can add new travelers and delete existing travelers from
your reservation; update or correct names, phone numbers,
passport information, and emergency contacts for travelers
associated with your reservation; and also delivery method
and payment.
To change your reservation, you can select the Booking list
link and Check your Reservation Status.
What information we collect from you
